Privacy Policy – Renewalens LLC

Effective Date: April 16, 2026

Renewalens LLC ("Renewalens," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you interact with our services.

1. Information We Collect

• Name
• Email address
• Phone number
• Service address
• Vehicle information (make, model, year)
• Any additional information you provide when requesting a quote or booking a service

2. How We Use Your Information

We use your information to:

• Provide and manage our headlight restoration services
• Schedule and confirm appointments
• Send service-related updates via SMS or email
• Communicate with you about your request
• Improve our services and customer experience

3. SMS Communications

Renewalens LLC may send SMS text messages to customers who have provided explicit written consent through our website booking or quote request forms located at renewalens.pro.

How We Collect Consent

Customers opt in to receive SMS messages by submitting their phone number through the booking or quote request form on our website and checking an optional consent checkbox that explicitly states they agree to receive SMS communications from Renewalens LLC. The checkbox is not pre-selected. Consent is collected at the point of form submission. Consent is not a condition of purchase.

The consent checkbox appears beside the following disclosure: "By checking this box and submitting this form, I agree to receive SMS messages from Renewalens LLC about my headlight restoration service or dealer/fleet service request, including appointment confirmations, quote follow-ups, scheduling updates, service notifications, and technician arrival notifications. Message frequency varies. Message & data rates may apply. Reply HELP for help. Reply STOP to opt out at any time. Consent is not a condition of purchase. View our Privacy Policy and Terms & Conditions."

A direct public copy of the SMS opt-in disclosure is available at renewalens.pro/sms-opt-in.

Types of Messages We Send

Once you have opted in, you may receive the following types of SMS messages:

• Appointment confirmations and reminders
• Scheduling updates or changes
• Technician en-route and arrival notifications
• Service completion notifications
• Quote follow-up messages

We do not send promotional or marketing SMS messages. All messages are transactional and directly related to your service with Renewalens.

No Sharing of Phone Numbers

We do not sell, rent, or share your phone number with third parties for their marketing purposes. Your phone number is used solely to send service-related communications as described above.

SMS opt-in data and consent are not shared with third parties or affiliates for marketing or promotional purposes.

4. How We Protect Your Information

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no system can be completely secure.

5. Sharing of Information

We do not sell, rent, or share your personal information with third parties for marketing purposes.

We may share information only when necessary to provide services (such as with technicians assigned to your job) or to comply with legal obligations.

6. Data Retention

We retain your information only as long as necessary to provide services and fulfill business or legal requirements.

7. Your Rights

You may request to access, update, correct, or delete your personal information by contacting us.

8. Contact Information

Renewalens LLC
Email: thomas@renewalens.pro
Phone: (859) 519-5533

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted with an updated effective date.